Outcomes Toolbox
Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.
Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.
One of a series of reports providing the social services workforce with brief, accessible and practice-oriented summaries of published evidence on key topics. This Insight, written by Dr Emma Miller, Honorary Senior Research Associate at Glasgow School of Social Work, considers some of the challenges of measuring outcomes and emerging responses to these.
Review which establishes the nature of activity in respect of the approach across partnerships and providers across Scotland, in particular since an earlier review in 2008. It is based primarily on interviews with forty key informants (from partnerships, providers and national organisations) and responses from a sample of those already using Talking Points to a web-based survey. Talking Points is an approach which focuses on assessing the outcomes important to the individual, planning how they will be achieved and reviewing the extent to which they have been attained.
In this series of videos we hear about Penumbra's Individual Recovery Outcomes Counter from three different people:
- Jane Cumming, Development Manager, who describes the background, development, and implementation of I.ROC
- Sara Zielinska, Support Manager, who works with the tool daily
- Moira Hunter, volunteer and receiver of support, who has personal experience of using the tool.
Julie Gardener, Assistant Director of VOCAL (Voice of carers across Lothian) talks about developing a personal outcomes approach and outcomes for integration of health and social care.
The audio recording was made on the 25 February 2013 at an event organised by the Social Services Research Group (SSRG) entitled, 'Improving outcomes through integrated social care and health'.
For further information about the event see: http://ssrg.org.uk/events-2013/
Lesley Smart, Glasgow City Council
Karen Barrie, Health and Social Care Alliance Scotland
Erik Sutherland, East Renfrewshire CHCP
Jenny Hutton, North Lanarkshire Council
Julie Gardner, VOCAL


